Last Updated: March 2026
PRIVACY POLICY
1. WHO WE ARE
Kai Consulting LLC is a business consulting company based in Fontana, California. We help warehouse operators and small business owners cut unnecessary costs and find smarter, simpler ways to get things done.
2. WHAT INFORMATION WE COLLECT
Information you give us directly:
- Your name and email address when you contact us or submit a form
- Information shared through our AI chat agent: your business type, tools you use, and challenges you describe
- Any other details you choose to share
Information collected automatically:
- Website usage data (pages visited, browser type, time on site)
- Your IP address and approximate location
- Cookies and similar technologies (see Section 6)
3. HOW WE USE YOUR INFORMATION
- To respond to your inquiry and schedule consultations
- To understand your business needs and how we can help
- To send information about our services if you requested it
- To improve our website and AI chat tool
- To comply with legal obligations
We do not sell your personal information. We do not share it with advertisers.
4. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA)
Because we operate in California, the California Consumer Privacy Act gives you specific rights over your data:
| RIGHT | WHAT IT MEANS |
|---|---|
| Right to Know | What personal data we have about you |
| Right to Delete | Request we delete your personal data |
| Right to Opt-Out | We don't sell data, but you can still ask |
| Non-Discrimination | We won't treat you differently for exercising your rights |
To exercise any of these rights, email us. We will respond within 45 days as required by California law.
5. AI CHAT AGENT — SPECIAL NOTICE
Important:
- Our AI chat agent is powered by third-party AI services
- Conversations are processed by Anthropic's systems
- We receive a summary including your name, email (if shared), business type, tools mentioned, and main challenge described
- This information is only used to follow up about our services
- Do not share passwords, account numbers, or sensitive personal information in the chat
6. COOKIES
Our website uses basic cookies to understand how visitors use the site. We do not use advertising cookies or sell cookie data. You can disable cookies in your browser at any time.
7. HOW WE PROTECT YOUR INFORMATION
We use encrypted connections (HTTPS) and store lead information in a private, access-controlled channel visible only to Kai Consulting staff. No internet transmission is 100% secure, but we take reasonable precautions.
8. HOW LONG WE KEEP YOUR INFORMATION
We keep your information as long as needed to serve your inquiry and maintain business records, or as required by law. Request deletion at any time and we will act within 45 days.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy. When we do, the Last Updated date will change. Significant changes will be communicated where possible.